What is the air flow quality?
Depends on the model you're looking at. Air flow specifications for our most popular sizes and models can be found here.
Do you make custom sizes?
No we do not :(
Can you control the air flow?
We have air flow control on some models. See which models have this feature.
What if you don’t have the colour I need?
No problem. Our vents are made with powder coated solid steel or ABS plastic. Both materials are paintable, which you can do yourself! However please make sure you choose the correct paint graded for each material.
What if you don’t have the size I need?
Let us know! There are so many vent sizes out there and we are always looking to expand our product line. If there is substantial demand we will definitely consider developing the size you need.
What if there is a problem with my order?
Just give us a shout and we will help you out.
What's the difference between the Luxe model and the Lite model?
The main difference between our Luxe and Lite models is the material; the Luxe is metal and the Lite is ABS plastic.
What's the difference between the Flush model and the Framed model?
The Frame model has a framed rim that sits on top of the wall surface. The top mount frame will remain visible. The Flush model is a flush mount model that is mudded and contours into your wall surface.
What if you can’t find the right products?
Sorry for any confusion! We've updated our product names to be more consistent across our different collections. Check the list below for reference:
OLD NAMES — NEW NAMES. Please feel free to contact Support if you are still having trouble finding the products you're looking for.
How long will it take to receive my order?
Orders are processed within 1–2 business days. Shipping timelines are shown at checkout based on the option you select. These are approximate and do not include weekends, holidays, or any unforeseen delays with the courier (such as weather, volume, or traffic). You’ll receive your order within the selected timeframe, barring any external delays.
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