FAQ

Depends on the model you're looking at. Air flow specifications for our most popular sizes and models can be found here.

No we do not :(

We have air flow control on some models. See which models have this feature.

No problem. Our vents are made with powder coated solid steel or ABS plastic. Both materials are paintable, which you can do yourself! However please make sure you choose the correct paint graded for each material. 

Let us know! There are so many vent sizes out there and we are always looking to expand our product line. If there is substantial demand we will definitely consider developing the size you need.

Just give us a shout and we will help you out.

The main difference between our Luxe and Lite models is the material; the Luxe is metal and the Lite is ABS plastic.

The Frame model has a framed rim that sits on top of the wall surface. The top mount frame will remain visible. The Flush model is a flush mount model that is mudded and contours into your wall surface. 

Sorry for any confusion! We've updated our product names to be more consistent across our different collections. Check the list below for reference:
OLD NAMES — NEW NAMES. Please feel free to contact Support if you are still having trouble finding the products you're looking for.

We offer standard processing and shipping. All orders are processed at our warehouses. You will be notified once your order is processed and shipped. We'll send you tracking details so you can keep an eye on your package.

Approx 48 hours processing time, and shipped via courier. You should receive your order within 5-10 business days.

Your order will be processed within 24 hours, and shipped via courier. You should receive your order within 3-5 business days.

Next Day orders placed before 12 pm (ET) Monday - Friday to be processed and shipped the same day. Please allow an additional 24-48 hours of processing time for orders placed after 12pm ET. If your order is placed on Friday, we cannot guarantee Next Day delivery over the weekend.